Worn prongs
Discuss prongs that look thin, low, uneven, bent, or damaged.
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Security · Detail · Care
Prong & Stone Setting Repair
If a stone moves, catches, sits differently, or simply worries you, stop wearing the piece and bring it in for a closer look.
Prong concernsLoose stonesSetting evaluation
What we can help with
The smallest details around a stone can matter the most.
Loose stones
Bring in pieces with stones that move, click, shift, or no longer appear secure.
Missing stones
Bring the jewelry along with any loose stone you still have.
Setting inspection
Have the visible setting and surrounding details examined in person.
Older jewelry
Vintage and sentimental settings deserve an individual conversation before work is considered.
A straightforward visit
Bring the piece.
We’ll look at it together.
- 01Visit Booth 36
Bring the jewelry or watch to The Jewel Doctor inside International Jewelers Exchange.
- 02Show us what you need
Tell us the story, concern, or result you have in mind.
- 03Discuss the next step
We’ll examine the piece and talk through the appropriate options.
Good to know
Questions before you visit.
What should I do if a stone feels loose?+
Stop wearing the piece and store it safely until you can bring it in for an in-person examination.
Should I bring a stone that fell out?+
Yes. Place the loose stone in a secure container and bring it with the jewelry.
Can you inspect more than one stone?+
Yes. Explain what you noticed and ask about the rest of the visible setting during your visit.
The Jewel Doctor · Booth 36
If the stone worries you, bring it in before wearing it again.
International Jewelers Exchange
19275 Biscayne Blvd · Aventura, FL 33180